Crypto FAQ
Gain crypto intelligence and accelerate growth with our AI-powered analytics. Make data-driven decisions that deliver exceptional results.
Your security comes first. Blue Orion employs bank-level encryption, two-factor authentication (2FA), and cold storage to safeguard digital assets. We adhere to stringent financial regulations in Puerto Rico and undergo regular audits. Funds are insured against unauthorized access, so you can trade with confidence.
- Step-by-step tutorials and 24/7 support
- Practice risk-free with a virtual funds demo
- Automated tools that handle the hard work for you
- Start with as little as and grow your skills as you trade!
Withdrawals to bank cards are generally processed within 1-3 business days in most regions. Cryptocurrency withdrawals to external wallets are usually completed in under 30 minutes. Processing times may vary based on your bank and verification status.
We generate revenue through premium features and volume-based partnerships with exchanges, not from user fees. There are no hidden charges—you always see the exact transaction amount before confirming.
Yes! Blue Orion is available in most countries worldwide (98+ and growing). Simply select your country during sign-up to confirm availability and view localized payment options. We comply with all applicable local regulations to keep your trading safe and legal.
- AI-powered recommendations - Receive tailored coin suggestions aligned with your risk tolerance
- Ready-made portfolios - Curated bundles (e.g., "Starter Pack", "DeFi Bundle")
- Live market signals - Real-time buy and sell alerts for leading cryptocurrencies
We offer 24/7 support through live chat and email at info@fortune-gainex.com. For urgent matters, our average response time is under 15 minutes.
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Licensed Service
- Registered with FinCEN, FCA, and CySEC
- Regular audits conducted by independent firms
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Country-Specific Rules
- Automated geo-compliance: Our platform adapts to your country’s regulations
- KYC verification required where legally mandated
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Your Funds Are Secure
- Bank-level security (just like your online banking)
- 95% of assets held in offline cold storage
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Traditional Payments
- Visa/Mastercard (2.9% fee)
- Bank transfers (SEPA, SWIFT – 0% fee)
- PayPal (instant processing)
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Crypto Deposits
- Direct crypto transfers (BTC, ETH, USDT — 0% fee)
- QR code scanning for mobile wallets
Crypto Support
Customer Care and Support
For any inquiries, please contact our partner broker directly. If you don’t yet have an account with a trusted brokerage partner, let us know and we’ll help you get set up. If you encounter any issues with your trading partner’s support, reach out to us and we’ll work to resolve them.
Support Hours
Our customer support team is available 24/7 without interruption. In the rare event that immediate assistance isn’t possible, rest assured our support specialists will respond to your request as quickly as possible.
